terms of use

Solv Wellness ("Solv Wellness"), GRANTS YOU ACCESS TO ITS WEBSITES, ACCESSIBLE VIA SOLVWELLNESS.COM (THE "SITE”) CONDITIONED ON YOUR ACCEPTANCE OF THE TERMS, CONDITIONS AND NOTICES CONTAINED HEREIN (THE "TERMS OF USE") (TOGETHER WITH OUR PRIVACY POLICY AND ANY OTHER DOCUMENTS REFERRED TO HEREIN). FOR THE PURPOSES OF THESE TERMS OF USE, "CONTENT" MEANS, COLLECTIVELY, ANY TEXT, IMAGES, GRAPHICS, SOFTWARE, SOURCE CODE, APPS, SPECIFICATIONS, AUDIO FILES, VIDEOS, ARTICLES, TRADEMARKS, LOGOS AND OTHER INFORMATION OR CONTENT AVAILABLE THROUGH THE SITES THAT ARE NOT SUBMISSIONS (AS THAT TERM IS DEFINED BELOW), INCLUDING BUT NOT LIMITED TO THE DESIGN, STRUCTURE, SELECTION, COORDINATION, EXPRESSION, AND ARRANGEMENT OF SUCH CONTENT.

1. Acceptance of Terms.

PLEASE READ THESE TERMS OF USE AND SOLV WELLNESS’ PRIVACY POLICY CAREFULLY. BY USING THE SITE, ON ANY COMPUTER, MOBILE PHONE, TABLET, CONSOLE OR OTHER DEVICES, YOU AGREE TO THESE TERMS OF USE, AND YOU CONSENT TO THE COLLECTION, USE AND DISCLOSURE OF INFORMATION AS DESCRIBED IN THESE TERMS OF USE AND OUR PRIVACY POLICY. IF YOU DO NOT AGREE TO THESE TERMS OF USE AND THE TERMS AND CONDITIONS OF OUR PRIVACY POLICY, YOU MUST EXIT THE SITE IMMEDIATELY AND DISCONTINUE ANY USE OF THE SITE AND ANY OF ITS CONTENT. YOUR USE OF THE SITE SHALL BE DEEMED TO BE YOUR AGREEMENT TO ABIDE BY EACH OF THE TERMS SET FORTH BELOW. SOLV WELLNESS CAN CHANGE THESE TERMS AT ANY TIME BY POSTING UPDATED TERMS OF USE ON THE SITE OR BY SENDING REGISTERED USERS AN EMAIL NOTICE OF THE CHANGES. IF ANY MODIFICATION IS UNACCEPTABLE TO YOU, YOU SHALL CEASE USING THE SITE. IF YOU DO NOT CEASE USING THESE SITE, YOU WILL BE DEEMED TO HAVE ACCEPTED THE CHANGE. These Terms of Use do not alter in any way the terms or conditions of any other agreement you may have with Solv Wellness or its affiliates for other products or services.

Our Privacy Policy, which is incorporated into these Terms of Use by this reference, further describes the collection and use of information on this Site. Notwithstanding anything else to the contrary contained in these Terms of Use, Solv Wellness’ use of any personally identifiable information (name, etc.) you provide via the Site shall be governed by our Privacy Policy. For further information regarding Solv Wellness’ protection of your personal information, please refer to our PRIVACY POLICY.

You are expected to check this page from time to time to take notice of any changes Solv Wellness has made, as they are binding on you.

These Terms of Use were updated as of July 10, 2024.

2. Use and Restrictions.

The Site may be accessed and used only by individuals who can form legally binding contracts under applicable laws, who are 18 years of age or older, and who are not barred from using the Sites under applicable laws.

3. Copyright

The Contents and Site as well as the selection and arrangement thereof, are the sole property of Solv Wellness and/or its licensors and are protected by patent, copyright, trademark and other intellectual property laws and may not be used except in accordance with these Terms of Use or with Solv Wellness’ express written consent.

4. Trademark

All trademarks, service marks, trade names, logos and trade dress, whether registered or unregistered (collectively the "Marks") that appear on the Sites are proprietary to Solv Wellness. You may not display or reproduce the Marks other than with the prior written consent of Solv Wellness, and you may not remove or otherwise modify any trademark notices from any Content. The Marks are protected by trademark, trade dress, copyright, and various other intellectual property rights and unfair competition laws.

In addition, all page headers, custom graphics, button icons, and scripts are trademarks, service marks, trade names and/or trade dress of Solv Wellness or their respective owners, and may not be copied, imitated, or used, in whole or in part, without the prior written permission of Solv Wellness.

5. Your Account

If you purchase products or services through your account using the Site, you must first establish an account with Solv Wellness. You are solely responsible for:

Maintaining the security and confidentiality of your account and your account password;
Restricting access to your computer and your account; and
Keeping your email address listed on your account current. You are solely responsible and liable for all activities, including, without limitation, all purchases of products and services through the use of the Site that occur under your account.

You agree to immediately notify Solv Wellness of any unauthorized use of your password or account or any other breach of security. We have the right to disable any account or password at any time, for any reason.

You acknowledge and agree that Solv Wellness may, to the extent permitted by applicable law, access, preserve, and disclose your account information, all Submissions (as defined below), all communications to and from you, all information relating to your use of the Site, and all information relating to the use of the Site under your account if Solv Wellness is required to do so by law or legal process or if Solv Wellness determines, in its sole discretion, that such action is necessary to protect the rights of Solv Wellness, third parties, and other users of the Site or for purposes of responding to your request for customer service. Solv Wellness’ right to disclose any such information shall govern over any terms of our Privacy Policy.

6. Electronic Communications

You consent to receive electronic communications from Solv Wellness either in the form of email sent to you at the email address listed on your account or by communications posted on the Site for any purpose. You acknowledge and agree that any electronic communication in the form of such email or posting on the Site shall satisfy any legal requirement that such communication be in writing.

You agree that Solv Wellness may use and/or disclose information consistent with its Privacy Policy.

7. Submissions

You acknowledge that you are responsible for the information, profiles, opinions, messages, comments, photos, videos, product or services feedback or ideas and any other content or material that you submit, upload, post or otherwise make available on or through the Site (each a "Submission") and through the services available in connection with the Site, and that you, and not Solv Wellness, have full responsibility for each such Submission you make, including its legality, reliability, appropriateness, and trademark, copyright and other intellectual property ownership. Before making a Submission, you must ensure that you either own all intellectual property rights or are otherwise in a position to grant a License (as defined below) to Solv Wellness. You represent that the posting and use of your Submission on or through the Service does not violate, misappropriate or infringe on the rights of any third party, including, without limitation, privacy rights, publicity rights, copyrights, trademark and/or other intellectual property rights; you agree to pay for all royalties, fees, and any other monies owed by reason of Submission you post; and you have the legal right and capacity to enter into these Terms of Use in your jurisdiction.

You agree that Solv Wellness is free to use a Submission for the purpose of providing you and others with use of the Site and their functionality and providing you with the associated products and services, and, unless the rights in such submission are assigned to Solv Wellness under these Terms of Use, you grant Solv Wellness a sub-licensable, transferable, perpetual, nonexclusive, worldwide, royalty-free license ("License") to (in any media, whether now known or not currently known or invented) link to, utilize, use, publicly perform, publicly display, reproduce, distribute, edit, adapt, modify and prepare derivative works of the Submission. For clarity, you agree that we may also use such Submission for future marketing campaigns and new product development.

You represent and warrant that:

You own all Submissions posted by you on or through the Site or otherwise have the right to grant the Licenses to Solv Wellness set forth in this section;
Your Submission is accurate and not misleading; and
The posting of your Submissions on or through the Site does not violate the privacy rights, publicity rights, trademark rights, copyrights, contract rights or any other rights of any person or entity or violate any applicable law, rule, regulation or order. You agree to pay for all royalties, fees, damages and any other monies owing to any person by reason of any Submissions posted by you to or through the Site.

When submitting Submissions to or otherwise using the Site and/or the services, you agree not to, without limitation:

Use the Site in a manner that uses technology or other means to access the Site, or other content that is not authorized by Solv Wellness;
Use a false e-mail address, impersonate any person or entity, or otherwise mislead as to the origin of content;
Take any action that imposes or may impose (in Solv Wellness’ sole discretion) an unreasonably or disproportionately large load on Solv Wellness’ infrastructure;
Attempt to gain unauthorized access to Solv Wellness computer network or user accounts;
Encourage conduct that would constitute a criminal offense, or that gives rise to civil liability;
Attempt to damage, disable, overburden, or impair Solv Wellness’ servers or networks;
Transmit any worms or viruses or any code of a destructive nature;
Fail to comply with applicable third party terms;
Defame, abuse, harass, stalk, threaten, or otherwise violate the legal rights (such as rights of privacy and publicity) of others;
Use racially, ethnically, or otherwise offensive language;
Discuss or incite illegal activity;
Use explicit/obscene language or solicit/post sexually explicit images (actual or simulated);
Post anything that exploits children or minors or that depicts cruelty to animals;
Post any copyrighted, trade-secret, proprietary, patented proprietary or trademarked materials without the express permission from the owner of such rights; post any person’s name, likeness, voice or biographical information without the express permission from such person (or if that person is a minor, from that person’s parent or legal guardian);
Disseminate any unsolicited or unauthorized advertising, promotional materials, 'junk mail', 'spam', 'chain letters', 'pyramid schemes', or any other form of such solicitation;
Use any robot, spider, scraper or other automated means to access the Site; and
Alter the opinions, goals, profiles or comments posted by others on the Site.

This list of prohibitions provides examples and is not complete or exclusive. Solv Wellness reserves the right in its sole discretion to:

Terminate your access to your account;
Terminate your ability to post to the Site (or the services); and
Refuse, delete, modify, edit or remove any Submissions; with or without cause and with or without notice, for any reason or no reason, or for any action that Solv Wellness determines is inappropriate or disruptive to this Site or to any other user of the Sites and/or services.

Solv Wellness may report to law enforcement authorities any actions that may be illegal, and any reports it receives of such conduct. When legally required or at Solv Wellness’ discretion, Solv Wellness will cooperate with law enforcement agencies in any investigation of alleged illegal activity on the Sites, Apps or on the Internet.

Solv Wellness takes no responsibility and assumes no liability for any Submissions posted or uploaded by you or any third party, or for any mistakes, defamation, slander, libel, omissions, falsehoods, obscenity, pornography or profanity you may encounter. As a provider of interactive services, Solv Wellness is only a forum and is not liable for any statements, representations, or Submissions provided by its users in any public forum or personal home page.

These prohibitions do not require Solv Wellness to monitor, police or remove any Submissions or other information submitted by you or any other user.

Solv Wellness prohibits crawling, scraping, caching or otherwise accessing any content on the Site via automated means, including but not limited to, user profiles and photos (except as may be the result of standard search engine protocols or technologies used by a search engine with Solv Wellness' express consent).

It is Solv Wellness’ policy not to accept or consider content, information, ideas, suggestions or other materials other than those we have specifically requested and to which certain specific terms, conditions and requirements may apply. This is to avoid any misunderstandings if your ideas are similar to those we have developed or are developing independently. Accordingly, Solv Wellness does not accept unsolicited materials or ideas, and takes no responsibility for any materials or ideas so transmitted. If, despite our policy, you choose to send us content, information, ideas, suggestions, or other materials, you further agree that Solv Wellness is free to use any such content, information, ideas, suggestions or other materials, for any purposes whatsoever, including, without limitation, developing and marketing products and services, without any liability or payment of any kind to you.

8. Changes to Subscriptions

In the event you have subscribed to a Service, we reserve the right to switch your subscription to a similar product if the original product is unavailable or discontinued. In such cases, we will use commercially reasonable efforts to provide you with seven (7) business days' notice before making the switch. You will have the option to accept the new product or cancel your subscription without any penalties.

Notification Process:

We will notify you via the email address associated with your account.
The notification will include details about the new product, including its ingredients, benefits, and any differences from the original product.
You will have ten (10) days from the date of the notification to respond.

Your Options:

Accept the New Product: If you do not respond within ten (10) days, we will assume you accept the new product, and your subscription will continue with the new product.
Cancel Subscription: If you choose not to accept the new product, you can cancel your subscription without any penalties by contacting our customer service within ten (10) days of receiving the notification.

We are committed to ensuring that any substitute product meets the same quality standards as the original product and provides similar benefits.

9. Modifications

Any Content offered or posted on the Site is subject to modification or discontinuation at any time and from time to time without notice or obligation to you. Without limiting the foregoing, Solv Wellness reserves the right, in its sole discretion, to charge fees for the use or purchase of, or access to, any products, services or Content offered through the Site, at any time and from time to time.

10. Indemnification

You agree to defend, indemnify and hold harmless Solv Wellness, its affiliates and their respective directors, officers, employees and agents against any losses, liabilities, claims, expenses (including attorney’s fees) as a result of:

Your Submission or your access to or use of the Site;
Your breach or alleged breach of these Terms of Use;
Your violation of any third-party right, including without limitation, any intellectual property right, publicity, confidentiality, property or privacy right;
Your violation of any laws, rules, regulations, codes, statutes, ordinances or orders of any governmental and quasi-governmental authorities, including, without limitation, all regulatory, administrative and legislative authorities; or
Any misrepresentation made by you.

11. Links to Third Party Websites

The Site may contain links to websites and other resources operated by third parties other than Solv Wellness. Such links are provided solely as a convenience to you. Solv Wellness does not control such websites, and is not responsible for the content, products, services or information offered by any third parties. The inclusion of links to such websites on the Site does not imply any endorsement of any website or the content, products or services offered, advertised, endorsed or promoted by any third party, or of any company or person. If you decide to access any third party websites or acquire any third party products or services, you do so entirely at your own risk, and you may be subject to the terms and conditions and the privacy policies imposed by such third parties.

12. Warranties and Disclaimer

THE SITE, SUBMISSIONS AND ANY CONTENT PROVIDED VIA THE SITE, INCLUDING LINKS, ARE PROVIDED ON AN "AS IS" AND "AS AVAILABLE" BASIS WITH NO WARRANTY OF ANY KIND. TO THE MAXIMUM EXTENT PERMITTED BY LAW, SOLV WELLNESS DISCLAIMS ALL REPRESENTATIONS, WARRANTIES AND CONDITIONS, EXPRESS OR IMPLIED, WITH RESPECT TO THE SITE, SUBMISSIONS, THE CONTENT AND ANY PRODUCTS OR SERVICES, INCLUDING, WITHOUT LIMITATION, WARRANTIES OR CONDITIONS OF MERCHANTABLE QUALITY, MERCHANTABILITY, DURABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, NON-INFRINGEMENT, FREEDOM FROM ERRORS, OMISSIONS, COMPUTER VIRUSES OR OTHER MALICIOUS OR UNAUTHORIZED CODE OR PROGRAMS, AND IMPLIED WARRANTIES OR CONDITIONS ARISING FROM COURSE OF DEALING OR COURSE OF PERFORMANCE. IN ADDITION, SOLV WELLNESS DOES NOT REPRESENT OR WARRANT THAT THE SITE, SUBMISSIONS, CONTENT OR ANY PRODUCTS, SERVICES OR ANY OTHER INFORMATION ACCESSIBLE VIA THE SITE IS SECURE, ACCURATE, COMPLETE OR CURRENT OR THAT ANY PARTICULAR PRODUCTS OR INVENTORY WILL BE AVAILABLE AT ANY PARTICULAR TIME. AS A CONDITION OF YOUR USE OF THE SITE, YOU WARRANT TO SOLV WELLNESS THAT YOU WILL NOT USE THE SITE FOR ANY PURPOSE THAT IS UNLAWFUL OR PROHIBITED BY THESE TERMS OF USE

Nothing in these Terms of Use shall affect your legal rights under applicable consumer laws.

Minor differences in color and other variations in products are possible as a result of different IMAGE ACQUISITION, display technologies or other technical reasons. Solv Wellness is not liable for these variants and deviations.

IN ADDITION, IF AN ITEM BECOMES UNAVAILABLE FOR WHATEVER REASON AFTER AN ORDER IS ACCEPTED, SOLV WELLNESS MAY TERMINATE THE ORDER BY GIVING YOU WRITTEN NOTICE. IN SUCH EVENT, SOLV WELLNESS WILL CONTACT YOU TO ARRANGE FOR A REFUND.

13. Limitation of Liability

SOLV WELLNESS AND ITS OFFICERS, DIRECTORS, EMPLOYEES, AGENTS, SUPPLIERS, LICENSORS AND THIRD PARTY PARTNERS WILL NOT BE LIABLE FOR ANY INDIRECT, SPECIAL, PUNITIVE, INCIDENTAL, EXEMPLARY, MULTIPLIED OR CONSEQUENTIAL DAMAGES, LOST PROFITS OR REVENUES OR FAILURE TO REALIZE EXPECTED SAVINGS, OR ANY DAMAGES WHATSOEVER, WHETHER OR NOT SUCH PARTY HAS BEEN PREVIOUSLY ADVISED OF THE POSSIBILITY OF SUCH DAMAGES, WHETHER UNDER CONTRACT, TORT (INCLUDING NEGLIGENCE) OR ANY OTHER THEORY, INCLUDING, WITHOUT LIMITATION, ARISING OUT OF OR IN CONNECTION WITH ANY LOSS OR OTHER DAMAGES IN CONNECTION WITH ANY UNAVAILABILITY OR NONPERFORMANCE OF THE SITE, ERRORS, OMISSIONS, VIRUSES AND MALICIOUS CODE, UNLESS SUCH LOSS OR DAMAGES ARE CAUSED DIRECTLY BY SOLV WELLNESS FRAUD, RECKLESSNESS, GROSS NEGLIGENCE OR NEGLIGENCE. THESE LIMITATIONS WILL APPLY NOTWITHSTANDING ANY FAILURE OF THE ESSENTIAL PURPOSE OF ANY LIMITED REMEDY. SOLV WELLNESS WILL NOT BE LIABLE FOR ANY DAMAGES OF ANY KIND ARISING OUT OF OR RELATING TO THE USE OF OR THE INABILITY TO USE THE SITE, THE SITE’S CONTENT OR EXTERNAL LINKS, INCLUDING BUT NOT LIMITED TO DAMAGES CAUSED BY OR RELATED TO ERRORS, OMISSIONS, INTERRUPTIONS, DEFECTS, DELAY IN OPERATION OR TRANSMISSION, OR ANY COMPUTER VIRUS OR FAILURE. REGARDLESS OF THE PREVIOUS SENTENCES, IF SOLV WELLNESS IS FOUND TO BE LIABLE, SUCH LIABILITY IS LIMITED TO THE GREATER OF THE ACTUAL TOTAL AMOUNT RECEIVED BY SOLV WELLNESS FROM YOU OR $100.

You agree that any claim you may have arising out of or related to your relationship with Solv Wellness must be filed within one year after such claim arose; otherwise, your claim is permanently barred.

14. Governing Law

All litigation, court proceedings, lawsuits, court hearings and other hearings or actions initiated in connection with the Sites and/or the Content must and will be venued exclusively in the state of Georgia. These Terms of Use and the relationship between you and Solv Wellness will be governed by the laws of the State of Georgia, without giving effect to principles of conflict of laws of any jurisdiction.

15. Severability

If any provision of these Terms of Use is held to be invalid, illegal or unenforceable in any respect under any applicable law or rule in any jurisdiction, such invalidity, illegality or unenforceability will not affect the effectiveness or validity of any provision in any other jurisdiction, and these Terms of Use will be reformed, construed and enforced in such jurisdiction as if such provision had never been contained herein. Any headings or titles herein are for convenience only.

16. Entire Agreement

These Terms of Use and our Privacy Policy constitute the entire agreement between you and Solv Wellness with respect to the Site, and they supersede all prior or contemporaneous communications and proposals, whether electronic, oral or written, between you and Solv Wellness with respect to the Site.

17. How to contact Solv Wellness

If you wish to contact us to update your information, please feel free to contact us:

By telephone at 877-421-7160;
By postal service at 1212 Collier Rd NW Atlanta, GA 30318; or
By email at help@solvwellness.com